Privacy Policy

Torpedo Wash (“we”, “us”, “our”) is committed to protecting your privacy.
This policy explains what personal information we collect, how we use it, and how we keep it safe.

Information We Collect

Name
Address
Phone number
Email address
Booking details (pickup slot, fragrance choice, payment method)
Messages you send via WhatsApp Business or our contact form

We do not store card details. Payments are processed in person through our handheld card reader.

How We Use Your Information

We use your details to:

Process and confirm your booking
Provide live-location updates and SMS notifications
Deliver and return your wash
Manage customer support
Improve our service

We never sell or share your information with third parties, except where required to provide our service (e.g., SMS provider, tracking link provider) or where required by law.

Data Storage & Security

Your information is stored securely and only for as long as necessary to deliver our service or meet legal obligations.
We take appropriate measures to protect your data from loss, misuse or unauthorised access.

Your Rights

You may request:

A copy of the personal data we hold
Corrections to inaccurate information
Removal of your data (where legally permitted)

To do so, contact: info@torpedowash.com

Updates to This Policy

We may update this policy occasionally.
The latest version will always be available on our website www.torpedowash.com